Log of #chandler for 20080912, from 1118h to 1200h

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TimePersonSaid
11:18JeffreyH > ok moondawg
11:21newbiejim > Hi all. Should chandler pick up any items that I get sent from another chandler user as items to download and manage?
11:21newbiejim > I've got a coworker and we're using just email, not hub or the cosmo server yet, to send tasks back and forth.
11:21JeffreyH > hi newbiejim
11:22JeffreyH > Chandler needs be configured to check each of your inboxes
11:22newbiejim > Ok.
11:22newbiejim > Let me go look for that setting...
11:22JeffreyH > but once that's configured, yes, it should pick up emails you send back and forth
11:22JeffreyH > (I mean, you check your inbox, the other person checks their inbox) :)
11:23newbiejim > :)
11:23newbiejim > Where is that setting to check inboxes?
11:23newbiejim > It seems to be set to sync, but maybe not the inbox...
11:25hamstar > if you configure incoming mail
11:26hamstar > newbiejim, then it should download emails from your inbox
11:26newbiejim > weird.
11:27newbiejim > I have that configured... and messages that I put into the chandler folders are showing up, but regular mail that's new and unread isn't processed.
11:27newbiejim > Are there any quirks of using chandler with gmail?
11:27newbiejim > This is through a google apps account...
11:27hamstar > can you try syncing just mail
11:27hamstar > and watching the status bar (bottom of window)
11:28hamstar > File>>Sync>>Mail
11:28newbiejim > It says "cnnecting to server ..." and then "<acct>: No new messages found"
11:29newbiejim > If I send an email from my email client to myself, do I need to put anything special in the title or anything for chandler to decide that it wants to pull it down?
11:29newbiejim > I've seen it see the messages there and say something like "downloading 0 of 2 messages" or something.
11:29newbiejim > I'm guessing it decided to skip them for some reason. :)
11:30hamstar > oh
11:30hamstar > the emails need to be sent *from* another chandler
11:30hamstar > chandler puts a special header
11:30hamstar > that other chandlers recognize
11:31newbiejim > ok...
11:31hamstar > is that not working either?
11:31newbiejim > it didn't in our test.
11:31hamstar > stupid question, but you see the email in your normal email app?
11:31newbiejim > What I found was that if I sent it to myself, it seemed to short circuit mail processing and just put it under In, and Out right as I send it.
11:31newbiejim > Yes, I did. But I appreciate your thoroughness. :)
11:31hamstar > well chandler knows its the same item :)
11:32hamstar > so it doesn't create a new message
11:32newbiejim > I figured as much. :)
11:32newbiejim > Maybe I'll try using Thunderbird instead of the web client to see what headers are there.
11:32hamstar > if you want, you can private message me your email address and i can try troubleshooting with you by sending you mail from my chandler
11:32hamstar > and vice versa
11:34newbiejim > it looks like it's correct...
11:34newbiejim > It's got an X-Chandler-Mailer: true
11:35newbiejim > and the User Agent is Chandler (1.0.1)
11:36hamstar > and you don't get any error messages?
11:36hamstar > like time out?
11:36hamstar > that's happened before to people, altho we just extended time out by a lot
11:37newbiejim > I didn't see any... Are they in the logs somewhere? They flicker past pretty quick in the UI but it doesn't end with an error message, which makes me think it didn't fail.
11:42hamstar > you can look at logs
11:42hamstar > in the Debug menu
11:42hamstar > Debug>>Logging>>Log window
11:42newbiejim > I'll take a look
11:43hamstar > (also something magical happens sometimes when people delete email accounts and reset them up again -- somewhat of a mystery)
11:45newbiejim > ok
11:45newbiejim > I'll try that.
11:45newbiejim > I see this in the logs...
11:45newbiejim > twisted WARNING: Unhandled unsolicited response: 'OK [UNSEEN 3]'
11:46newbiejim > maybe uncoincidentally there are 3 unread messages in my account.
11:46hamstar > doh
11:46hamstar > unfortunately i am poorly equipped to understand what that message means
11:46hamstar > JeffreyH or gbaillie will have more of a clue
11:46hamstar > either way, i will log a bug
11:47JeffreyH is, unfortunately, poorly equipped, too
11:47newbiejim > :)
11:48JeffreyH > hmm, actually newbiejim
11:48JeffreyH > we don't pay attention to the headers, rather
11:48JeffreyH > we look at attachments, I'm pretty sure
11:48JeffreyH > so the body of the email
11:49JeffreyH > should be multipart, one part should be eimml or something like that
11:49gbaillie > I think that message is harmless (the ok [UNSEEN 3]) ... it's an extra imap response that isn't too important
11:51newbiejim > This doesn't have an attachment.
11:51newbiejim > It's just a regular note that was "addressed" to me by my coworker.
11:52newbiejim > Maybe we'll try with an event and see what happens.
11:52JeffreyH > newbiejim: sorry, to be clear, it's multipart, not an attachment
11:52JeffreyH > so it *doesn't* show up as an attachment, you have to look at the message source in tbird
11:53JeffreyH > so, if you do cmd u in tbird, you should see something like Content-Type: text/eimml; charset="utf-8"
11:53JeffreyH > Content-Transfer-Encoding: base64
11:53JeffreyH > if that's not there, I think we don't pick the message up
11:54newbiejim > Lemme go check...
11:55JeffreyH > but it's also possible you're seeing the illusive IMAP-won't-pick-up-mail bug that I haven't been able to reproduce
11:57newbiejim > heh.
11:57newbiejim > I actually see the following:
11:58newbiejim > Content-type shows as: multipart/mixed; boundary="===============1247468942=="
11:58newbiejim > Content-Transfer-Encoding: bit
11:58newbiejim > er, 7bit
11:59newbiejim > I'm guessing you've got other users who are using gmail, so I doubt it's that. :)
11:59JeffreyH > that's the beginning of a multipart message
11:59newbiejim > ah.