Summary of email survey results

22 out of 81 schools responded. Requirements for NITLE schools were similar to CSG universities with the exception of a higher need for interoperation with Exchange servers and a somewhat lesser need for centralized security (NITLE schools have a heavy reliance on firewalls for protection).

NITLE Survey Summary

1. Like the CSG Universities, the majority of NITLE colleges have LDAP servers and 68% felt that it would be a showstopper if Chandler did not interoperate with these servers.
2. Centralized security was also important. Three-quarters of the respondents indicated that Chandler interoperation with SSL, SASL, and Kerberos was either a showstopper or important.
3. Exchange use was higher in the NITLE schools. Chandler will need to have a solution for interoperation with Exhange in order to be deployed at many NITLE schools.
   • 41% of the respondents indicated Exchange email support for faculty, 36% for staff, and 32% for students.
   • This is similar to a previous survey of NITLE schools that asked, "Has your institution established a single product standard for Groupware?". Overall 27% used Exchange for that purpose, but that ranged from 10% in the Midwest region to 31.6% in the Northeast and 37.5% in the South region. Two-thirds of the schools using exchange said that everyone uses Exchange and Chandler must interoperate with Exchange.
   • Only one school that used Exchange said that they would be willing to deploy Chandler if it didn�t interoperate.
   • (What is not clear from this initial survey is the degree of interoperation. If the Exchange server were configured to provide IMAP support would that be sufficient? The follow-up project will determine this.)
4. Like the CSG universities, importing contact data into Chandler is important. 45% said it was a showstopper if Chandler didn�t have import functionality.
5. As we saw in the Universities, delegation was also important. Particularly with calendar and to a lesser extent email. 68 said calendar delegation was a showstopper and 23% said email delegation was a showstopper.
   • 60% said that groups were important (showstopper) for delegation.

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NITLE representatives for phone interviews -- to sort on a column click on the heading link

call date/time/#	name	school	phone	email	OSAF on call	notes page
06/25/2003 10:30-PDT -269-337-****	Ken Arthur, Associate Director For Systems and Networking	Kalamazoo College	269-337-****	karthur at kzoo.edu	Pieter, Chao, Ducky	NITLEnotesKalamazooCollege
06/26/2003 1:30-PDT -507-646-****	Joel Cooper, director of ITS	Carleton College	507 646-****	jcooper at acs.carleton.edu	Pieter, Chao, Ducky	NITLEnotesCarletonCollege
06/26/2003 1:30-PDT -507-646-****	Les LaCroix, associate director, Systems and Networks	Carleton College	507 646-****	llacroix at carleton.edu	Pieter, Chao, Ducky	NITLEnotesCarletonCollege
06/26/2003 1:30-PDT -507-646-****	Richard Goerwitz, web technical administrator, LDAP guy, integration programmer	Carleton College	507 646-****	rgoerwit at carleton.edu	Pieter, Chao, Ducky	NITLEnotesCarletonCollege
06/30/2003 10:30 AM PDT 866-365-****/3640011	Rurik Spence -PC consultant	Colby College	207 872-****	rlspence at colby.edu	Pieter, Chao, Ducky	NITLEnotesColbyCollege
	Jennifer Harper, Senior Systems Administrator	Bryn Mawr College	(610)526-****			NITLEnotesBrynMawrCollege
07/09/2003 noon-PDT 866-365-****/ 3640011.	Robert Paver, Associate VP for Information Technology Services	Southwestern University	(512) 863-****	paver at southwestern.edu		NITLEnotesSouthwesternUniversity
06/30/2003 noon PDT 866-365-****/3640011	William J. Duffy, Director of Consulting Services	Skidmore College	(518) 580-****	bduffy at skidmore.edu		NITLEnotesSkidmoreCollege
06/30/2003 noon PDT 866-365-****/3640011	Bret ingerman the chief technology officer	Skidmore College				NITLEnotesSkidmoreCollege
	Robert M. Johnson, Dean of Information Services and Chief Information Officer	Rhodes College	(901) 843-****	johnsonb at rhodes.edu		NITLEnotesRhodesCollege

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6/19/2003 Survey was distributed via email form ( http://cet.middlebury.edu/evaluation/Chandler.php) by Clara Yu and will be tabulated by Middlebury College with the cover letter below.

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Text of the email sent to the NITLE memebers to get them to fill out the online survey is here: NITLEsurveyEmail1

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Spring College Survey has moved to the public wiki.

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Copied from CSG Twiki by -- PieterHartsook - 24 May 2004