Feedback from the Aug 17 test session.

Raw notes

Adam Hertz

Getting started:

• Download page is a navigational dead-end. Also, it should have site navigation.
• Should auto-detect the platform I'm using (Mac vs. PC) and pre-select my platform (Bug#10656)
• Disk image folder should have instructions (drag to Applications folder) and a ReadMe (Bug#10657)
• There should be a wizard -- a persistent window that takes me through the steps of downloading, signing up, signing in.

Documentation:

• Table of contents is a bit dense and text-y. Consider some easily clickable icons ("big animal pictures")
• Documentation should have cross-chapter navigation. Look at O'Reilly's Safari to see what I mean.

Application:

• Overlay buttons aren't obvious. Consider using checkboxes a la iCal
• Couldn't figure out how to get from Day view back to Week view
• Need a Go To Today button in Calendar view

Allen

(Notes from Dan). He was using Kubuntu.

• expected the sharing icons to be clickable
• triage column was half cut off in FF (I could not reproduce this in Ubuntu/ FF) (Bug#10596)
• got confused at one point because the web UI buttons for list view/ calendar view were not present in the desktop
• suggested that a help menu legend for all the different desktop icons would be useful
• would like to be able to tell who a subscribed calendar came from (Bug#10613)
• was confused by the many different remove menu options when he wanted to remove an item from a collection, suggested renaming the menu item to "remove from collection". When a item has multiple stamps menu items show up for "remove addresses", "remove from task list", "remove from calendar". (Bug#9583)

David Loftesness

Here are the issues I turned up (minus one bizarre one that I reported directly to Travis and Michael). This is all on a MacBook Pro.

• Imported a .ICS file from iCalendar into Chandler desktop. The calendar display shows today, but the event displayed is the first event in the calendar I imported, which was months ago. A little odd. (Bug#10585)
• The publish dialog -- would be nice if I could copy individual URLs to the clipboard. I can't seem to even select the text! Copying both URLs to the clipboard isn't very handy for pasting into a browser. (Bug#10580)
• When I view one of the URLs I published, it gives me the option to "Add to my account" in the upper left. Hmm, not thinking about it, I click this link (forgetting that it's already in my account). It gives me the error message that it's already in my account. If so, why even show this link at all? Perhaps a "This calendar is already in your account" message would be better. (Bug#10594)
• The Chandler Hub calendar view should show me the first event of the day, or perhaps 9am, rather than 12 midnight. Particularly when I click on Today. How about showing the current time? (Bug#10591)
• Editing an alarm on a recurring event is painful, since it keeps asking me whether I want to edit all events or just this one. Something as simple as changing 30 minutes to 1 hour requires clicking through two dialogs. (Bug#10592)
• I'd like to be able to quickly go forward/back on weeks in the calendar view (Chandler Hub), but only single-click works. Clicking too fast generates a double-click, which does nothing. (Bug#10593)

Eric Edgeworth

• open-apple-, on OS X doesn't open a Preferences window like I expect it to. (Bug#9615)
• iCal imports are non-intuitive, and even when I found the .ics files, it wasn't able to load recurring events (apparently a known issue). (Bug#10615)
• Can't move collections by drag-and-drop (Bug#5058)
• Found a strange bug with the collections menu; as near as I can tell, the sequence of events was: (Bug#10599)
  1. Import iCal collection. Rename it.
  2. Import 2nd iCal collection that's empty.
  3. Change overlay on 2nd imported collection
  4. Import 3rd iCal collection that has lots of events, some recurring.
  5. Try to double-click on 3rd imported collection to change its name, and the double-click does nothing (sometimes changes the overlay setting).

I can reproduce that bug pretty reliably, but it seems like a distant edge case, so I'm not sure how much value there is in hunting it down.

Esther Sun

(Esther has been using a shared calendar for several releases now, but has not explored the other features much, including the web ui)

1. The "Learn More" link following the "Chandler Folders" button leads to the "Getting Started Tutorial" page and doesn't actually talk about Chandler Folders. (Bug#10600)
2. When I was importing a calendar, the "Keep out of dashboard" check box was greyed out and wouldn't let me select the box. I've not since been able to duplicate this condition. (Bug#10603)
3. To expand on a couple of Bobby's comments on my behalf, I didn't realize that all events created were automatically given a triage status, thus my 37 pages of "NOW" events. I wonder if it is an option to turn of triaging, or to have some way of doing "smart" triaging - like select all events before a certain date and marking them "DONE" or having the option of assigning "NONE" as a triage selection. Especially for FYI events, they don't seem to need a triage state, since they are merely FYI events. (Bug#10598)
4. The ability to select multiple (both repeating and non-repeating) events both within one calendar and across multiple calendars would be a great thing to have.
5. It was unclear to me what happens with multiple attendees to the same event. For example, if three people are having a meeting together and they invite a fourth, one person can copy that event into the 4th person's calendar and it will have the four little boxes indicating that the event shows up on four different calendars. But what if person #2 needs to drop off the event, or needs to leave early. If person #2 makes a change to the event, it seems like it will affect all four calendars. Is there a way for #2 to have the event for 30 minutes instead of an hour but still be able to see the notes? (i.e., not have it show up as a separate event) When we were playing with this on Friday, when I deleted an event from my calendar, it seemed to disappear from the other two calendars that were also showing the event. I think someone mentioned that this was something that had been fixed.
6. It would be fabulous if we could overlay calendars on the web version like we can do on the app version. (Bug#6194)

From Bobby:

1. Esther was getting "Script Not Responsive" dialog boxes when she published Mitch's calendar to lab.osaf.us and viewed in Cosmo UI. This is because she had 37 pages of "NOW" events!!! Should we limit? (Bug#10598)
2. Esther would be annoyed if she had to triage all the events to DONE at the end of each day. Multi-selecting and then triaging would be helpful here she says. Or maybe an option to triage all events to DONE at the end of each day (Bug#8757)
3. Esther also mentioned that multi-select is useful for deleting lots of events as well.

Marco and Sara

(Notes from Bobby Rullo)

1. Sara: The email that people get from the hub to activate their account says "click here" but it is not really a link, they have to copy and paste it into their browser (Bug#10597)
2. Marco, Sara: This happened to both of the people I was observing:
   • following the directions, people sign up for the Chandler Server account online.
   • Then, they have to set up your account in the Chandler Desktop. Since people were in the web app moments before, they get confused and don't know to go back to Dekstop, they look around the web-app for the accounts set up menu item
3. Marco: After getting a link to a published calendar Marco wanted to be able to view his events at the same time in cosmo ui - in other words, Overlay! (Bug#6194)
4. Sara: the docs were a little too wordy and jargony, esp. the chapter 5 - collaboration bits.
5. Sara: It's not obvious that "Copy Ticket URLs to clipboard" is what you should choose to share your calendar. (Bug#10580)
6. Sara: It's not obvious that "subscribe..." would be under "Share", although it made sense for "publish" (Bug#10616)

Raja

• Bug#10614 (Problems with the import dialog)
• Bug#10615 (iCal vs iCalendar confusion, trying to import internal Apple .ics files that aren't really iCalendar)

Todd Agulnick

• The instruction to "try publishing a collection" led me to go look at the collection menu. Whoops. I should have gone to the sharing menu. Who knew? (Bug#10616)
• On CS, setting the page title to "Welcome to Chandler Hub" or something similarly generic is not so useful. Why not display the collection name? Makes it easier to figure out what's going on when you've got a bunch of browser windows/tabs open. (Bug#10604)
• When adding a collection. "Please enter a new name" is insufficient and misleading. You don't have to enter a new name, and it's unclear what you're setting a name for. (Bug#10605)
• On the 1st screen of the windows installer, the product name is truncated. (Bug#10606)
• The overall visual design of Chandler Hub is very clean, but it's so wispy-thin (something I know something about) that it feels insubstantial. Peformance is actually quite good, but it never feels like it's working hard because it's moving so few bits around on the screen. Consider adding some flash, especially for actions (like adding an event).

From Bobby:

1. Todd: In Cosmo UI: There is not enough visual feedback ("reward") for user interactions, the UI lacks "heft"