Notes

Notes from my discussions with Deb Richardson at Mozilla

• trying to reconstruct this from memory - my notes were in the stolen laptop

• been working on developer.mozilla.org for about a year now
• they have 10 localizations/wikis
• The most important thing is getting the categories right. The Mozilla categories
• They use an entirely separate wiki for product planning
• Show examples of how you want it to be and people will follow that
• most of the content is done by other people. Most of those people are Mozilla developers
• she is working full time on the developer portal
• if she could have done something different, she would have started earlier
• She feels that having someone with writing skills is preferable to having someone with information architecture skills
• Deb worked at Linuxcare, and had worked w/ some of the Mozilla folks in previous jobs'
• It is important to have someone with some wiki tech skills
• They are using mediawiki due to adoption and continuing development. They have done one piece of custom code, for breadcrumbs
• Mozilla is getting a google search appliance for their wikis